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Mac OS X Lion 10.7 Suppport - please
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mjt0
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PostPosted: Tue, Jun 28 2011, 5:24am    Post subject: Mac OS X Lion 10.7 Suppport - please Reply with quote

AFP support needs to be updated... Lion 10.7 is out in July.
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xmnj
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PostPosted: Tue, Jun 28 2011, 12:07pm    Post subject: Reply with quote

I have asked for the same thing, but it feels like iomega pretty much abandoned some of their products.

http://www.iomegasupportforums.com/phpbb2/viewtopic.php?t=39768&highlight=lion
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Feist
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PostPosted: Tue, Jun 28 2011, 6:51pm    Post subject: Reply with quote

It looks like the version of netatalk that supports AFP 3.3 is still in beta. I don't think there's any chance of the ix2 getting support until this is released.

http://netatalk.sourceforge.net/
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Ralph (LenovoEMC)
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PostPosted: Wed, Jun 29 2011, 10:51am    Post subject: Reply with quote

We are actively testing our products with the developer version of this OS, and we will provide a compatibility list of what products are supported available when Lion actually launches in July.

Iomega and Apple are working on several issues, including Time Machine and Apple's new version of SMB. We fully expect that these issues will be resolved before 10.7 releases to the public.
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dwfaust
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PostPosted: Wed, Jul 20 2011, 10:47am    Post subject: Reply with quote

Ralph (Iomega) wrote:
We are actively testing our products with the developer version of this OS, and we will provide a compatibility list of what products are supported available when Lion actually launches in July.

Iomega and Apple are working on several issues, including Time Machine and Apple's new version of SMB. We fully expect that these issues will be resolved before 10.7 releases to the public.


Any update? OS X Lion was released today and still no update from iomega... Please???
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Ralph (LenovoEMC)
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PostPosted: Wed, Jul 20 2011, 10:52am    Post subject: Reply with quote

The only information I have at the moment is that we are aware of an issue in regards to our network devices not being able to utilize Time Machine on 10.7 computers.

Iomega is currently working on updating Time Machine support for Mac OS X 10.7 (Lion). Your previous Time Machine backups will be temporarily inaccessible; the data, however, will be available with the next version of the StorCenter firmware and Storage Manager software.
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dwfaust
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PostPosted: Wed, Jul 20 2011, 11:01am    Post subject: Reply with quote

Ralph (Iomega) wrote:
The only information I have at the moment is that we are aware of an issue in regards to our network devices not being able to utilize Time Machine on 10.7 computers.

Iomega is currently working on updating Time Machine support for Mac OS X 10.7 (Lion). Your previous Time Machine backups will be temporarily inaccessible; the data, however, will be available with the next version of the StorCenter firmware and Storage Manager software.


I am more than mildly miffed that my $500+ NAS is completely unusable from my OS X Lion installation. It's very little comfort to know that my data "will be available" with the next version of the firmware - I wound not expect anything less... but surely Apple's release of OS X Lion is not a surprise - at least it should not be. (If it is, then I obviously misplaced my trust in iomega in the first place).

Do you have any idea when we can expect the firmware update to be released?
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shamanskyh
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Joined: 21 Jun 2011
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PostPosted: Wed, Jul 20 2011, 11:13am    Post subject: Reply with quote

Yes, I have also downloaded Lion today and I'm pretty upset that my expensive drive no longer works. Iomega seems to have claimed that they would work out all the kinks before Lion was released, but here we are on July 20th and there's still no solution.

I know that it was only released this morning, but with all the developer previews that were released, you'd think this wouldn't be an issue.

I hope Iomega makes this a top priority, as it will impact my decision on whether to purchase another Iomega drive in the future.
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evil_noodles
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PostPosted: Wed, Jul 20 2011, 11:16am    Post subject: Reply with quote

I've got my fingers crossed that this includes the Home Media Network Storage, as well as the new items.

I would love to be able to use my NAS again!

Keep us posted Smile
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mcollette
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PostPosted: Mon, Oct 24 2011, 5:50pm    Post subject: Still no update Reply with quote

Wow... October and still no update. My NAS is useless. Not buying iOmega again.

PostPosted: Wed, Jun 29 2011, 10:51am
We fully expect that these issues will be resolved before 10.7 releases to the public.
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mister_nezo
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PostPosted: Thu, Nov 10 2011, 12:22pm    Post subject: Reply with quote

Hi everybody,

Iomega support gave me a new release firmware to my storcenter ix2-200. This firmware allows to upgrade a storcenter ix2-200 to a storcenter ix2-200 "Cloud edition", and this "Cloud" edition is compliant to Time Machine in MacOs 10.7 Lion Smile

Thx to iomega support
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smolz
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PostPosted: Fri, Nov 11 2011, 10:38am    Post subject: Reply with quote

What about us with the ix4-200d?
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Ralph (LenovoEMC)
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PostPosted: Fri, Nov 11 2011, 12:20pm    Post subject: Reply with quote

If you have an ix4-200d you'll need to contact NAS phone support for further assistance. The number for North American support is 1800 940 6354.
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smolz
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PostPosted: Thu, Nov 17 2011, 9:50am    Post subject: Reply with quote

Contacting support was completely worthless...

Response below:


Thank you for using Iomega's Online Support Services. I sincerely apologize for any inconvenience you may have experienced using your Iomega product.

I am sorry about the issues you have had. The only thing that we can recommend for your device to work with Lion is to visit https://iomega-na-en.custhelp.com/app/answers/detail/a_id/28279/kw/Time%20machine and that should get the device working for you.

Your Reference ID is xxxxxx and you will need to quote this number in any further correspondence regarding this incident with Iomega customer support.

Be sure to check out our new Factory Outlet Store and receive up to 50% off a wide variety of Iomega products. You can access the store through our web site at Iomega.com.
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Ralph (LenovoEMC)
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PostPosted: Thu, Nov 17 2011, 12:57pm    Post subject: Reply with quote

Unfortunately at this time for the older Home Media Network Hard Drives we'll need to wait for a fix or try the Apple workarounds.
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