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rinthos · Member Joined: 10 May 2009 Posts: 9

I'm trying to configure email notifications on my ix2 with the latest 2.x firmware downloaded + updated minutes ago.

I've noticed that the Web GUI + the Manager App have given me the following error when trying to enter an SMTP username/login:

"Invalid Username".

Example:
smtp server: att.plus.yahoo.com
login: person@ATT.com
email: person@ATT.com

I've noticed it will only let me enter a login if I drop the "@ATT.com".
However, since Yahoo mail servers support ATT as well as YAHOO, etc. the login required for the yahoo-plus server is the full email address.
In Outlook 2003/2007, I have to enter the LOGIN of: person@ATT.com
entering just "person" fails authentication.

How can I enter the field to allow the IX2 to send emails if it won't let me input the email address?

Thanks!

LenovoEMC-TSBA · Moderator Joined: 30 Jan 2008 Posts: 7190

rinthos · Member Joined: 10 May 2009 Posts: 9

Thanks for the quick reply.

Could you help clarify for me on a few things?

So the ix2 is only compatible with Microsoft's SMTP service (packaged w/ Exchange 2003/2007/2010beta) and will not work with any others?

Why when I specify 'smtp authentication not required' on the IX2 does it not let me specify any smtp server at all? Is the ix2 picking some external smtp server somewhere and trying to use it for sending emails? If so, how does this work given the ix2 is not joined to any Domain....

Thanks again for any help you can offer.
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LenovoEMC-TSBA · Moderator Joined: 30 Jan 2008 Posts: 7190

Let me do a little bit more Research on this and see if I can come up with anything.

If you don't hear from me in a few days just bump this Thread to refresh my memory.
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rinthos · Member Joined: 10 May 2009 Posts: 9

Thanks, appreciate you following up on this. Having a form of monitoring (even this functionality) is important for us so we appreciate any information you can find on this.

Thanks again for your help and look forward to any followup you can provide.

czovetti · Member Joined: 19 May 2009 Posts: 1

Hello,

I can confirm the same issue: when configuring e-mail Notification, E-mail login field doesn't cope with usernames containing the "@".

Iomega StorCenter ix2
Firmware: 2.0.11.42072

Regards

Claudia

rinthos · Member Joined: 10 May 2009 Posts: 9

IomegaTSBA,

Just bumping this thread as you requested to see if you have any updates. Thanks!

@ czovetti:
Thanks for validating my findings. Glad to know it's not user error Smile

LenovoEMC-TSBA · Moderator Joined: 30 Jan 2008 Posts: 7190

Short answer here: It must be on a domain with the Exchange server for this function to work, unfortunately.
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mrmike27 · Member Joined: 25 Oct 2009 Posts: 3

edh · Member Joined: 05 Nov 2009 Posts: 4

net-engineer · Member Joined: 26 May 2010 Posts: 1

Exchange domain?!
That answer is probably wrong - as this is the ix2...
Small Office / Home Office device.

My ix2 emailed FINE from version 1 of the firmware.
Now on version 2+ I can't get any email out of the machine.

If you guys fix the @ sign issue, you should also specify an SMTP port.
It's 2010 and pretty much no one accepts a raw connection on SMTP port 25 any more. The server that I have access to that does needs a "name@domain.com" user to do it...

- Net

footswitch · Member Joined: 02 Jun 2010 Posts: 2

I can confirm the issue and also need more options for the SMTP feature in order for it to work:
- username (accept @)
- port (specify port other than 25)
- protocol (specify protocol like SSL/TLS)
- optional: log the server response (right?)

Thanks,
footswitch